This thesis aims to provide a better understanding of how Internet banking is prevailing in Pakistan. This purpose is achieved via two research questions which focus on how the bank’s online environment (i.e. website) can be described as well as how customer
This report is the result of the course IET101, master thesis in Industrial Management and Engineering. During autumn and winter 2005 the author of this thesis has conducted a research at Iggesund Paperboard. Iggesund Paperboard is one of five business areas within
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