An implementation project of an ERP system results in large changes. Organizations that face an ERP implementation project have several risks to consider in order to avoid problems that cause failures. The purpose of this research is to extend existing models and create a method for implementation of ERP systems. The method has then been employed to an ongoing project at the department of Procurement and Supply at Ericsson Mobile Platforms in Lund. Objectives for the research are to consider which implementation strategy can be used and how an organization can minimize risks.The research approach and methodology is influenced by the qualitative research method since it was necessary to gather qualitative facts instead of quantitative facts. Included is also a case study due to the research is executed within Ericsson Mobile Platforms in Lund…
Contents
Introduction
1 Background
1.1 Purpose
1.2 Delimitations
1.3 Target Group
1.4 Disposition
Research Approach and Methodology
2 Methodological Research Method
2.1 Qualitative Research Method
2.1.1 Case Study Research Approach
2.1.2 Collection of Data
2.1.2.1 Primary Data
2.1.2.1.1 Interviews
2.1.2.1.2 Observation
2.1.2.2 Secondary Data
2.1.2.2.1 Literature Study
2.1.3 Choice of Theory
2.1.4 Validity and Reliability
2.1.4.1 Validity
2.1.4.2 Reliability
2.1.5 Criticism of the Choice of Research Method
Theoretical Framework
3 Enterprise Resource Planning System
4 Implementation Strategy
4.1 Step-by-Step Implementation Strategy
4.2 Big Bang Implementation Strategy
4.3 Choosing Implementation Strategy
5 Implementation Life Cycle
5.1 Need
5.1.1 Initial Need
5.1.2 Requirements Definition
5.2 Vendor Selection
5.2.1 Select a Vendor
5.2.2 Contract Negotiation
5.3 Implementation
5.3.1 Training Strategy – Phase One
5.3.2 Define Processes
5.3.3 Prototyping and Pilot
5.3.4 Responsibilities
5.3.5 Documentation
5.3.6 Training Strategy – Phase Two
5.3.7 Data Set Up
5.3.8 Last Minute Check
5.4 Go Live & Review
5.5 Improvement
6 Risk
6.1 Technical Risks
6.1.1 Need
6.1.2 Vendor Selection
6.1.3 Implementation
6.1.4 Go Live & Review
6.1.5 Improvement
6.2 Business Risks
6.2.1 Need
6.2.2 Vendor Selection
6.2.3 Implementation
6.2.4 Go Live & Review
6.2.5 Improvement
6.3 Organizational Risks
6.3.1 Need
6.3.2 Vendor Selection
6.3.3 Implementation
6.3.4 Go Live & Review
6.3.5 Improvement
7 Eight Steps to Implement new ERP Systems
7.1 Pre-study
7.2 Purchase
7.3 Implementation
7.4 Education
7.5 Maintenance and Support
7.6 Upgrade
7.7 Profitable Systems
7.8 In Practice
8 The Integrated Model
Case Study
9 Ericsson AB – A Company Presentation
9.1 Ericsson Mobile Platforms
9.1.1 Products within Ericsson Mobile Platforms
10 The Result of the Case Study
10.1 Today’s Situation
10.2 Intermediate Goal
10.3 Vision
10.4 PS Module
10.5 Review of the PS Implementation Project
10.5.1 Strategy Used within the PS Implementation Project
10.5.2 Method for an ERP Implementation
10.5.3 How to Use the Method
10.5.4 Why the Method Suits the PS Module Implementation
10.5.5 Circumstances and Identified Problems
10.5.6 Risk identification
10.5.7 Influence
10.5.8 Alternatives to Proceed
10.5.9 Suggestion of how to Proceed
Conclusion
11 Reflections
References
Published Books
Published Articles
World Wide Web
Author: Andersson, Mari-Louise
Source: Vaxjo University
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