Change process in the company nowadays is one of the main factors, for sustainable growth and development in the market. Moreover, a change process should be dynamic – the company should take into consideration many factors; not only the ones happening inside the organization, like education of the employees and their motivation, but also the processes outside the organization – change in the environment, new requirements from the state, and competition. In this thesis a company that faced a change process, due to a changing environment…
Contents
1. INTRODUCTION
1.1 BACKGROUND SITUATION
1.2 THE PROBLEM
1.3 THE COMPANY
1.4 RESEARCH QUESTION
1.5 SUMMARY
2. METHODOLOGY
2.1. UNDERSTANDINGS AND PRE-UNDERSTANDINGS
2.2 SCIENTIFIC APPROACH
2.2.1. What is knowledge?
2.2.2. Ethnographic approach
2.2.3. Inductive vs. Deductive approach
2.2.4. Qualitative vs. Quantitative approach
2.3. FIELD RESEARCH METHODS
2.3.1. Interviews
2.3.2. Text analysis
2.4. LIMITATIONS
2.5. VALIDITY AND RELIABILITY
2.6. SUMMARY
3. BACKGROUND AND PRESENTATION OF THE FIELD
3.1. INTRODUCTION
3.2. THE BUSINESS ENVIRONMENT OF SMALAND AIRPORT
3.2.1. History of the environment
3.2.2. Company history and description
3.2.3 Present role of Smaland Airport in the region
3.3. THE SWOT ANALYSIS OF VÄXJÖ AIRPORT
4. THE CHANGE IN SMALAND AIRPORT
4.1. WHAT IS CHANGE?
4.2. WHY WAS THE CHANGE NECESSARY?
4.2.1. Change in the market competition
4.2.2. Change in the environment
4.3. THE AIRPORT SEEN THROUGH METAPHORS
4.3.1. The airport as an organism
4.4.1. The airport as a ‘Machine’
4.2.3. Consequences of the environmental change
4.4. LEADERSHIP AND COMMUNICATION THROUGH THE CHANGE PROCESS
4.4.1. Leadership and change process
4.4.2. A transformational leader
4.4.3. A charismatic leader
4.4.4. The vision
4.5. THE CHANGE PROCESS SEEN BY DIFFERENT STAKEHOLDERS
4.5.1. Communication of the change process
4.5.2. Change process and the board
4.5.3. Change process and the airport personnel
4.5.4. Middle managers and the change process
4.5.5. Employees and information flow
4.5.6. Employees from outside the airport
4.5.7. Information as a tool of power
4.5.8. A different perception of the situation
4.6. CULTURAL CHANGE WITHIN THE AIRPORT
4.6.1. A new strategy
4.6.2. Re-branding the airport
4.7. THE VALUE CHAIN
4.7.1. Theory
4.7.2. Field study and analysis
4.8. USE OF INTELLECTUAL CAPITAL
4.8.1. Theory
4.8.2 Field study and analysis
4.9. DEVELOPMENT OF THE EMPOWERMENT….
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Author: Corbeau, Jérémie,Sijāts, Jānis
Source: Vaxjo University
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